Privacy Policy
Last updated: September 7, 2026
This Privacy Policy explains how Silsal Almadeena (“we”, “us”, “our”) collects, uses, and shares information when you visit our website and use our services related to luxury car trading (“Services”). By using our website, you agree to the collection and use practices described in this policy.
1) Information We Collect
a) Information you provide to us
When you contact us (for example for car availability, quotes, trading inquiries, or vehicle interest), you may provide:
- Name
- Email address
- Phone number / WhatsApp number
- Location / city
- Messages and inquiries
- Details you submit about your trading request or preferences
b) Information collected automatically
When you visit our website, we may collect:
- Device and browser details
- IP address
- Pages viewed, visit times, and interaction data
- Referrer URL (where you came from)
c) Cookies and similar technologies
We may use cookies to help the site function properly, improve performance, and understand usage patterns.
2) How We Use Your Information
We use your information to:
- Respond to inquiries and communicate with you
- Provide car availability, trading options, and related support
- Manage leads and customer requests
- Improve our website and Services
- Maintain security and prevent fraud
- Comply with applicable laws and regulations
3) How We Share Information
We do not sell your personal information. We may share information only as needed for business purposes, including:
a) Service providers
We may share information with trusted vendors that support our Services (e.g., website hosting, analytics, CRM/email services).
b) Legal and safety reasons
We may disclose information when required by law or to protect rights, safety, and security.
c) Business transfers
If we are involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction, subject to applicable law.
4) Data Retention
We retain personal information for as long as necessary to:
- Provide our Services
- Fulfill the purposes described in this Privacy Policy
- Comply with legal requirements
- Resolve disputes and enforce agreements
Retention timelines vary depending on the type of data and processing purpose.
5) Your Rights and Choices
Depending on your location, you may have rights such as:
- Access to your personal information
- Request correction or deletion
- Object to certain processing
- Withdraw consent (if processing is based on consent)
To make a request, contact us using the information in Section 10.
6) International Data Transfers
If you access our website from outside our country, information may be processed in other countries where we or our service providers operate. Those countries may have different data protection laws than your own.
7) Security
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no online system is 100% secure.
8) Children’s Privacy
Our website is intended for general audiences. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will take appropriate steps.
9) Third-Party Links
Our website may include links to third-party sites or services. We are not responsible for those third parties’ privacy practices. Please review their privacy policies directly.
10) Contact Us
For questions or privacy requests, contact:
- Email: contact@silsalalmadeena.com
- Phone / WhatsApp: +971 50 554 9847
11) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date will reflect the most recent changes. Your continued use of the website after updates means you accept the updated policy.
Last updated: September 7, 2026
This Privacy Policy explains how Silsal Almadeena (“we”, “us”, “our”) collects, uses, and shares information when you visit our website and use our services related to luxury car trading (“Services”). By using our website, you agree to the collection and use practices described in this policy.
1) Information We Collect
a) Information you provide to us
When you contact us (for example for car availability, quotes, trading inquiries, or vehicle interest), you may provide:
- Name
- Email address
- Phone number / WhatsApp number
- Location / city
- Messages and inquiries
- Details you submit about your trading request or preferences
b) Information collected automatically
When you visit our website, we may collect:
- Device and browser details
- IP address
- Pages viewed, visit times, and interaction data
- Referrer URL (where you came from)
c) Cookies and similar technologies
We may use cookies to help the site function properly, improve performance, and understand usage patterns.
2) How We Use Your Information
We use your information to:
- Respond to inquiries and communicate with you
- Provide car availability, trading options, and related support
- Manage leads and customer requests
- Improve our website and Services
- Maintain security and prevent fraud
- Comply with applicable laws and regulations
3) How We Share Information
We do not sell your personal information. We may share information only as needed for business purposes, including:
a) Service providers
We may share information with trusted vendors that support our Services (e.g., website hosting, analytics, CRM/email services).
b) Legal and safety reasons
We may disclose information when required by law or to protect rights, safety, and security.
c) Business transfers
If we are involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction, subject to applicable law.
4) Data Retention
We retain personal information for as long as necessary to:
- Provide our Services
- Fulfill the purposes described in this Privacy Policy
- Comply with legal requirements
- Resolve disputes and enforce agreements
Retention timelines vary depending on the type of data and processing purpose.
5) Your Rights and Choices
Depending on your location, you may have rights such as:
- Access to your personal information
- Request correction or deletion
- Object to certain processing
- Withdraw consent (if processing is based on consent)
To make a request, contact us using the information in Section 10.
6) International Data Transfers
If you access our website from outside our country, information may be processed in other countries where we or our service providers operate. Those countries may have different data protection laws than your own.
7) Security
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no online system is 100% secure.
8) Children’s Privacy
Our website is intended for general audiences. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will take appropriate steps.
9) Third-Party Links
Our website may include links to third-party sites or services. We are not responsible for those third parties’ privacy practices. Please review their privacy policies directly.
10) Contact Us
For questions or privacy requests, contact:
- Email: contact@silsalalmadeena.com
- Phone / WhatsApp: +971 50 554 9847
11) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date will reflect the most recent changes. Your continued use of the website after updates means you accept the updated policy.